Terms of Service

Effective Date: July 2026

Welcome to SmartCare360 Health ("SmartCare360," "we," "our," or "us"). By accessing or using our website, services, healthcare technology platform, or requesting information from us, you agree to comply with these Terms of Service. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing this website or using any SmartCare360 Health services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated into these Terms by reference.

Privacy Policy: https://mrghealthinc.smartcare360.health/privacy-policy (replace with your actual Privacy Policy URL if different).

2. Services

SmartCare360 Health provides healthcare technology solutions and related services, which may include:

Remote Patient Monitoring (RPM)

Chronic Care Management (CCM)

Telehealth Solutions

Virtual Care Management

Patient Engagement Services

Healthcare Technology Solutions

Provider Support Services

Educational Resources

Consultations and Demonstrations

Service availability may change without prior notice.

3. Eligibility

You must be at least 18 years of age or have the legal authority to act on behalf of a healthcare organization or business to access or use our services.

By using this website, you represent and warrant that you meet these eligibility requirements.

4. Medical Disclaimer

Information provided on this website is for informational and educational purposes only and should not be considered medical advice, diagnosis, or treatment.

Use of this website does not establish a physician-patient relationship.

Always consult a qualified healthcare professional regarding any medical concerns or treatment decisions.

5. User Responsibilities

You agree to:

Provide accurate and complete information.

Keep your contact information current.

Use our services only for lawful purposes.

Not interfere with the operation or security of our website.

Not misuse, copy, or attempt unauthorized access to our systems or data.

6. Intellectual Property

All content available on this website—including text, graphics, logos, software, images, videos, designs, trademarks, and branding—is the property of SmartCare360 Health or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or otherwise use any content without prior written permission.

7. Appointments and Consultations

Appointment requests submitted through our website are subject to confirmation.

SmartCare360 Health reserves the right to reschedule, modify, or cancel appointments when necessary.

8. SMS Messaging Program

By providing your mobile phone number and opting in, you consent to receive SMS messages from SmartCare360 Health related to:

Appointment confirmations and reminders

Consultation scheduling

Customer support

Service updates

Healthcare technology notifications

Educational content

Promotional or marketing messages (where permitted and with your consent)

Message frequency may vary depending on your interactions with us.

9. SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After you send STOP, you will receive one final confirmation message confirming that you have been unsubscribed.

To rejoin, simply opt in again through one of our forms or contact us directly.

For assistance, reply HELP or contact us using the information provided in the Contact Us section below.

10. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Please contact your wireless provider for details regarding your messaging or data charges.

11. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages depends on your wireless carrier and network availability.

12. Third-Party Services

Our website may integrate with third-party providers for services including:

Appointment scheduling

Payment processing

Customer Relationship Management (CRM)

Analytics

Email communications

SMS communications

Healthcare technology platforms

We are not responsible for the availability, content, or privacy practices of third-party services or websites.

13. Limitation of Liability

To the fullest extent permitted by applicable law, SmartCare360 Health shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our website or services.

Our total liability shall not exceed the amount paid, if any, for the specific service giving rise to the claim.

14. Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties regarding:

Continuous availability

Accuracy or completeness of information

Error-free operation

Uninterrupted access

Results obtained from using our services

15. Indemnification

You agree to indemnify, defend, and hold harmless SmartCare360 Health, its officers, employees, affiliates, partners, licensors, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms;

Your misuse of the website or services; or

Your violation of any applicable law or the rights of another person.

16. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

For more information, please review our Privacy Policy:

https://mrghealthinc.smartcare360.health/privacy-policy

17. Modifications

SmartCare360 Health reserves the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of our website or services after changes become effective constitutes acceptance of the updated Terms.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

19. Contact Us

If you have any questions regarding these Terms of Service, our SMS communications, or your account, please contact us:

SmartCare360 Health

Website: https://mrghealthinc.smartcare360.health/

Email: [email protected]

Phone: +1 (350) 237-1602

Address:
5201 Memorial Dr, Suite 531
Houston, TX 77077
United States